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Iberia

Iberia

Everything You Need to Know About Iberia

While or before any kind of reservation, we always wonder if the provider has this or that. To make this process much easier, we have this Iberia guide for you to find all the answers to the questions in your mind. For example, the carrier may have a baggage limit, you may have specific dining options, or you want to fly with your pet. Finding answers to such questions about X beforehand can be ideal for your flight. Without further ado, let’s start our quick Iberia FAQs

Iberia Airlines

Iberia (legally incorporated as Iberia Líneas Aéreas de España, S.A. Operadora, Sociedad Unipersonal) is the national airline of Spain and a subsidiary of the publicly-listed International Airlines Group (IAG).

  • Alliance: Oneworld
  • Founders: Deutsche Luft Hansa, Horacio Echevarrieta
  • Founded: June 28, 1927, Madrid, Spain
  • Headquarters: Madrid, Spain
  • Destinations: 130 (As of 2023)

Founded in 1927 and based in Madrid, Iberia operates an international network of services from its main hub at Madrid-Barajas Airport. Iberia operates a fleet of 89 aircraft and serves 130 destinations. It also has subsidiaries in tour operators and parcel shipment businesses. 

Popular Countries Iberia Flying To

Here are some of the most popular countries Iberia flies to:

What Are The Fare Classes Of Iberia?

Iberia offers fare classes within three main cabins:

  • Business Class: This is a premium offering, that features lie-flat seats, a personal entertainment system, and priority services
  • Premium Economy: this fare provides more legroom and amenities compared to Economy Class.
  • Economy Class: similar to Premium Economy, the specific features and included services will depend on the chosen fare type (Basic, Optimal, Comfort, Flexible)

What Are The Baggage Allowances Of Iberia

 

ClassCarry-on Baggage AllowanceChecked Baggage Allowance
Business Class2 pieces, up to 23 kg each2 pieces, up to 32 kg each
Premium Economy1 piece, up to 23 kg2 pieces, up to 23 kg each
Economy Class1 piece, up to 10 kg1 piece, up to 23 kg

 

How Much are Excess Baggage Fees with Iberia

The exact excess baggage fees depend on several factors:

  • The route you are flying 
  • The weight of your excess baggage

You can use Iberia's baggage calculator by visiting its website. This tool allows you to enter your route and fare class, and it will estimate the excess baggage fees for your specific trip. 

Here are the general excess fees:

  • Excess baggage fees for short-haul flights within Europe can range from €12 to €15 per kilogram.
  • Excess baggage fees for long-haul flights can be higher, potentially in the range of €75 to €100 (or equivalent USD/GBP) for exceeding the allowance by a single bag.

How to Reserve a Flight with Iberia?

  • For mobile users: Simply search for your departure airport and the destination you want to fly. Then, you can see the mobile menu right down on your screen: “Filters” on the left, “Sort by” in the middle, and “Share” on the right. Click on “Filter” and a window will pop up from which you can see all the available airlines. There, you can find all the airlines flying to the destination you’d like to go. Have a great flight!

 

  • For desktop users: Simply search for your departure airport and the destination you want to fly. Then, on the left side of the screen, you should find the “Airline” filter right under the “Transfer Count” filter. If Iberia has a flight to your destination, you can find the provider’s name there and list all the available tickets.

 

  • For tablet users:  It’s the same as desktop. Search for your flight from your location to the destination, then you can find the airline filter on the left side of your screen.

 

Can You Modify Your Reservation with Iberia?

Yes, you can modify your reservation but whether it’s possible and what fees apply depends on a few factors:

  • Your fare type
  • The type of change you want to make
  • The time before your flight

Cancellation and Refund Policies of Iberia

Iberia’s cancellation and refund policy depends on the fare class you purchased and when you cancel your flight relative to the departure date

Here is a breakdown:

  • Passengers have the right to cancel a booking within 24 hours of purchase for a full refund.
  • If you cancel your flight outside the 24-hour window, the possibility of a refund and any associated fees depend on your fare type

Online Check-In Process With Iberia

  • Go to Iberia’s Website: https://www.iberia.com/us/online-checkin/
  • Select your check-in method
  • Enter your information
  • Select your flight(s)
  • Seat selection (optional)
  • Review your information 
  • check-in and boarding pass

Required Documents for Check-In with Iberia

  • Valid travel document (passport or National ID for domestic flights in Spain)
  • Boarding pass (printed, mobile, or digital wallet)
  • Visa (if required by your destination country)
  • Health documents (depending on destination requirements)
  • Documentation for minors traveling alone or with one parent (if applicable)

Onboarding Dining Options of Iberia

Iberia Airlines offers different dining options for passengers:

  • Business Class:
  • Freshly prepared dishes with a district Spanish flavor
  • Includes appetizers, main courses, and desserts

 

  • Premium Economy:
  • Freshly prepared dishes made with the finest ingredients
  • Serves on new crockery

 

  • Economy
  • Menus inspired by the flavors of Spain
  • Selection of savory snacks, confectionery, and alcoholic beverages

Can Passengers Request Vegan Or Vegetarian Options For Dining?

Yes, Iberia offers vegetarian options Vegan, Vegetarian Asian, Ovo-lacto Vegetarian, Low-fat, Low-lactose, Low-calorie, Low-salt, and Meal for Diabetics.

Is Dining With Iberia Free?

Whether dining with Iberia is free depends on your cabin class and flight duration:

Free Meals: 

  • Business Class: you get complimentary meals on all flights over 90 minutes.
  • Economy Class: 
  • free meals are included on long-haul flights to/from Spain and some other destinations
  • Flights within Europe under 4.5 hours offer no free meals, but you can purchase snacks and drinks from the onboard cafe.

Children and Infant Services Of Iberia

Iberia offers a variety of services to make traveling with children and infants easier:

  • Infants (under 2 years old):
  • Infants who do not occupy a seat pay a discounted fare depending on the destination and booking rate.
  • A limited number of bassinets are available for infants up to 11 kg on long-haul flights.
  • If your infant needs their own seat, you’ll need to purchase a child ticket and bring an approved car seat for on-board safety. 

 

  • Children (Under 2 and 11 years old):
  • Child Fares: Children have their own fare structure, usually lower than adult fares.
  • Children's Meals: On flights over 90 minutes (usually intercontinental flights), you can request a free children's meal when you book your flight or up to 24 hours before departure.

 

Services For Disabled Passengers of Iberia

Iberia offers a range of accommodations and enhancements to ensure a comfortable and accessible travel experience.

Here are the key services:

  • Wheelchair assistance to the aircraft seat
  • Allow to select seats
  • Iberia’s employees training in caring for people with special needs
  • Disabled passengers can bring essential medication and vital medical equipment

Pet Services Of Iberia

  • Iberia allows small dogs, cats, fish, turtles, and domesticated birds to travel in the cabin.
  • You must make a reservation for your pet at least 48 hours before your flight
  • All pes require specific health certificates and documentation
  • The pet carrier must be waterproof
  • The total weight of the pet and carrier cannot exceed 8 kg

Layover Services of Iberia

Iberia offers a specific stopover program called “Stopover Hola Madrid” that allows you to extend your journey in Madrid. Here is what it entails:

  • You can break up your trip and explore Madrid at no additional cost to your original ticket price (as long as the route includes Madrid).
  • The maximum stopover duration is six nights.
  • Iberia offers exclusive discounts and special deals on hotels, transportation tickets, and other enjoyable activities.

Is Iberia Part Of Any Fly Program?

Yes, Iberia is part of the Oneworld alliance, which is a global airline alliance that includes major international airlines.

How Can You Earn Points on Oneworld Alliance

There are several ways you can earn points (Avios) while flying with airlines in the Oneworld alliance:

  • Flying with Oneworld Member airlines
  • Oneworld connect airlines
  • Using credit cards affiliated with Oneworld member

How to Use Your Avios (Points) with Iberia?

  • You can redeem your Avios entirely or partially for flights 
  • Use Avios to upgrade to Business Class
  • You can use Avios to book hotel stays and car rentals 
  • Combine Avios with cash to get discounts on flights, hotels, car rentals, and leisure bookings
  • Use Avios to purchase from a selection of goods from Iberia Plus partners

How to Access the Private Lounge of Iberia

There are a few ways you can qualify:

  • If you are flying on Iberia’s Business Class or First Class on a flight with access to a lounge
  • Being a member of Iberia Plus, Iberia’s frequent flier program, can grant you lounges.
  • Being a member of a frequent flier program from another Oneworld member airline can also grant you access to Iberia’s lounges.

Can You Choose Your Seat With Iberia?

Yes, you can choose your seat with Iberia, but whether it’s free depends on a few factors:

  • If you have a dare that includes seat selection (usually higher fares), you can choose your seat for free during booking or online check-in.
  • Economy Class with Paid selection
  • Even on fares without free advance selection, you may be able to choose a free seat selection at check-in

Is Wi-Fi Available on Iberia Flights?

Wi-Fi is not available on all Iberia flights. It’s primarily installed on Iberia’s Airbus 330 and A340 planes. There are two service options:

  • Free messaging apps: anyone on board can access messaging apps like WhatsApp, Messenger, Telegram, and Viber for free throughout the flight.
  • Paid Internet: if you want to browse the web, check emails, or use other Internet functionalities, you will purchase a paid Wi-Fi package offered by Iberia.
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