Etihad Billet d'avion

Everything You Need to Know About Etihad Airlines

While or before any kind of reservation, we always wonder something if the provider has this or that. To make this process much easier, we have this Etihad guide for you to find all the answers to the questions in your mind. For example, the carrier may have a baggage limit, you may have specific dining options, or you want to fly with your pet. Finding answers to such questions about Etihad beforehand can be ideal for your flight. Without further ado, let’s start our quick Etihad FAQs.

Etihad Airways is the national airline of the United Arab Emirates, established by Royal Decree in July 2003.

Here is a quick rundown of Etihad Airways:

• Base: Abu Dhabi International Airport (AUH)
• Fleet: consists of Airbus and Boeing aircraft, with a total of 89 aircraft as of January 2024.
• Cabin Classes: Economy Class, Business Class, and First Class 
• Etihad Airways Partners: Establishment of its airline alliance
• Destinations: over 120 passenger and cargo destinations 

Popular Countries Etihad Flying To

• Thailand
• Japan
• France
• Germany
• Canada
• USA

What Are The Fare Classes Of Etihad?

Etihad Airways offers passengers a few core fare choices with various subclasses, here is a breakdown of its far classes:

• Value: this is the most economical fare option
• Choice: this fare class offers a balance between price and amenities
• Choice Plus: this fare provides the most comfort and flexibility

What Are The Baggage Allowances Of Etihad?

To guarantee you experience a relaxing trip, we prepare all the necessary information to adjust the appropriate weight for your baggage allowance: 

How Much Are Excess Baggage Fees With Etihad?

The excess baggage fees with Etihad Airways vary depending on the destination and the weight of the additional baggage. For some destinations, extra baggage is charged per 5kg, and for other destinations, it is charged per bag. There are a few ways you can buy extra baggage like when you book your ticket, check its website, or call the support team and ask to add extra baggage to your booking.

How to Reserve a Flight with Etihad?

• For mobile users: Simply search for your departure airport and the destination you want to fly. Then, you can see the mobile menu right down on your screen: “Filters” on the left, “Sort by” in the middle, and “Share” on the right. Click on “Filter” and a window will pop up from which you can see all the available airlines. There, you can find all the airlines flying to the destination you’d like to go. Have a great flight!

• For desktop users: Simply search for your departure airport and the destination you want to fly. Then, on the left side of the screen, you should find the “Airline” filter right under the “Transfer Count” filter. If Etihad has a flight to your destination, you can find the provider’s name there and list all the available tickets.

• For tablet users:  It’s the same as desktop. Search for your flight from your location to the destination, then you can find the airline filter on the left side of your screen.

Can You Modify Your Reservation With Etihad Airways?

• You can modify your reservation online up to two hours before your flight 
• The specific changes you can make online will depend on your ticket and whether you’re flying with Etihad or a partner airline.
• Before any modifications, make sure to check the fare conditions of your ticket.

Cancellation and Refund Policies of Etihad

• If you booked your flight at least 7 days in advance you can cancel within 24 hours of booking for a full refund.
• If you cancel outside the 24-hour window, you will likely be charged a cancellation fee depending on your fare type
• Cancelation within 96 hours of your flight may incur an additional fee
• Some fares may be non-refundable, but you might be eligible for a partial refund if you cancel within a certain timeframe.

Online Check-In Process With Etihad

Here is how to check in online:

• Visit the Etihad Airways website, online check-in opens 30 hours before your flight’s scheduled departure.
• Prepare your booking reference, ticket number, or Etihad Guest number
• Enter your booking reference, ticket number, or Etihad Guest number
• Enter your last name
• Follow the on-screen prompts to select your seat (if available), confirm your baggage allowance 
• Once complete, you will have the option to print or save your boarding pass

Required Documents for Check-In with Etihad

• Valid Passport
• Flight Booking Confirmation
• Boarding Pass (if you check in online)

Onboard Dining Options of Etihad Airways

Economy Class:

• In flights over three hours, Etihad provides complimentary hot meals and snacks, with a vegetarian option available.
• On shorter flights, or if you want something extra, you can purchase snacks and beverages from the Buy on Board menu.

Business Class

• À la carte dining: Business Class passengers enjoy a fine dining experience with a multi-course à la carte menu.
• On select flights. Business Class passengers can also book a seat at the Chef’s Table

First Class

• Passengers can indulge in restaurant-quality dining with a customized menu

Etihad Special Dietary Services

Passengers can request vegan and vegetarian options for dining 

Is Dining With Etihad Free?

Yes, for the standard meals and beverages offered on board, you won't need to pay extra when flying with Etihad Airways. Just remember to make any special dietary requests well in advance.

Children and Infant Services of Etihad

Etihad Airways offers several services to make flying with children and infants a smoother experience. Here is a breakdown of what they provide:

• For infants (under 2 years old): 
• Free bassinets are available 
• You can pre-order puréed baby food and fruits

• For Children (2 years and over):
• You can pre-order children’s meal
• Entertainment that offered to children
• Amenity kits with fun toys and games 

Services for Disabled Passengers of Etihad

Etihad Airways offers a range of services for passengers with disabilities, including:

• Special assistance is available upon request
• a complimentary wheelchair service is available
• special needs passengers can request priority seating based on seat availability and aircraft configuration 
• Guide dogs are accepted in the cabin free of charge
• Passengers with disabilities are allowed to request special meals

Pet Services of Etihad

Etihad Airways offers comprehensive pet services, allowing cats and dogs to travel in the cabin with passengers. Here are the key points:

• Cats and dogs can accompany passengers in the cabin for an additional fee.
• reservations for pets must be made at least 72 hours before travel
• The cost for in-cabin pet travel varies based on flight duration, with prices starting at $150 for flights under 6 hours and $250 for longer journeys.
• pets must be at least 16 weeks old, and weigh no more than 8kg

Layover Services of Etihad Airways

• If you have a connecting flight on Etihad Airways that includes a layover in Abu Dhabi for at least 24 hours, you can extend your stay in Abu Dhabi for up to two nights for free or at a discount rate.
• You can book Meet and Assist services to help you with immigration and customs clearance. This service helps you navigate the airport and make your layover more relaxing.

Is Etihad Part of Any Fly Program?

Yes, Etihad Airways has its loyalty program called Etihad Guest. You can earn miles by flying with Etihad and other partner airlines.

How Can You Earn Points on Etihad

There are a few ways you can earn:

• Flying with Etihad Airways and Partners: this is the most common way to earn miles.
• Credit Card Spending: co-branded Etihad Guest credit cards allow you to earn miles on your everyday spending.
• Hotels and Car Rentals: you can earn miles by booking hotels and car rentals through Etihad Guest partners.
• Retail Partners: some retailers offer Etihad Guest Miles for shopping online or in-store. 

How to Access the Private Lounge of Etihad

• By flying in Etihad’s top-tier cabin private lounge, also known as The Residence you can access it
• Etihad Guest Platinum members cannot directly access The Residence
• . However, they may be able to gain access if there’s space available by paying a fee or using upgrade vouchers upon arrival at the lounge.

Can You Choose Your Seat With Etihad?

Yes, you can choose your seat, but whether it’s free or not depends on a few factors:

• Your fare class
• Etihad Guest Membership
• Economy Seat Selection

Is Wi-Fi Available on Etihad Flights?

Yes, Wi-Fi is available on most Etihad Airways flights. Etihad offers two Wi-Fi packages for purchase on board:

• Chat: this free option (for Etihad Guest members) or paid option allows you to use popular messaging apps like WhatsApp, Messenger, and WeChat to stay connected.
• Surf: that paid plan provides unlimited data for the duration of your flight