Qantas Airways Flight

Everything You Need to Know About Qantas Airways

While or before any kind of reservation, we always wonder something if the provider has this or that. To make this process much easier, we have this Qantas Airways guide for you to find all the answers to the questions in your mind. For example, the carrier may have a baggage limit, you may have specific dining options, or you want to fly with your pet. Finding answers to such questions about Qantas Airways beforehand can be ideal for your flight. Without further ado, let’s start our quick Qantas Airways FAQs.

Popular Countries Qantas Airways Flying To

What are the Fare Classes of Qantas Airways?

Here is a table outlining the main fare classes of Qantas Airways:

What are the Baggage Allowances of Qantas Airways?

Here is a table for Qantas Airways baggage allowances based on classes:

How Much are Excess Baggage Fees with Qantas Airways?

Excess baggage fees can range from $20 to $80 per additional kilogram on international flights between Australia and various regions such as Asia, Europe, and South Africa. Additionally, airport excess baggage charges can be $90 per extra piece for domestic flights and up to $400 for each 5kg extra on other international flights.

How to Reserve a Flight with Qantas Airways?

For mobile users: Simply search for your departure airport and the destination you want to fly. Then, you can see the mobile menu right down on your screen: “Filters” on left, “Sort by” in the middle, and “Share” on the right. Click on “Filter” and a window will pop up from which you can see all the available airlines. There, you can find all the airlines flying to the destination you’d like to go. Have a great flight!

For desktop users: Simply search for your departure airport and the destination you want to fly. Then, on the left side of the screen, you should find the “Airline” filter right under the “Transfer Count” filter. If Qantas Airways has a flight to your destination, you can find the provider’s name there and list all the available tickets.

For tablet users:  It’s the same as desktop. Search for your flight from your location to the destination, then you can find the airline filter on the left side of your screen.

Can You Modify Your Reservation with Qantas Airways?

If you want to change your booking, it can't be done online. You need to contact your local Qantas office for assistance. Before making any changes, make sure to review your fare rules to determine if your fare type is eligible for modifications and to check for any applicable fees and charges.

Cancellation and Refund Policies of Qantas Airways

If you are entitled to a refund, it will be equal to the fare paid if no part of the ticket is used. If part of the ticket is used, the refund will be equal to the difference between the fare paid and the fare that would have been payable if booked for the travel taken.

Online Check-In Process with Qantas Airways

Online check-in opens 24 hours before your flight departure. It is recommended that you check in early and allow yourself enough time at the airport.

Required Documents for Check-In with Qantas Airways

Here is a list of the required documents for check-in with Qantas Airways:

• Tickets
• Photo identification (e.g., driver's license, passport)
• Passport (for international travel)
• Completed Passenger Card (for international travel)
• Relevant travel permits or visas as required by the destination country (for international travel)

Onboard Dining Options of Qantas Airways

The onboard dining options of Qantas Airways offer a diverse and elevated culinary experience for passengers on their domestic and international flights. Qantas provides complimentary meals and beverages to all customers.

Qantas Airways Special Dietary Services

Dietary required meal requests are available on selected Qantas services. Requests must be made via Manage booking at least 24 hours before scheduled departure with the exception of Kosher meals, which must be made at least 36 hours before departure.

Is Dining with Qantas Airways Free?

Meals on Qantas Airways are generally complimentary for passengers; both meals and drinks are included as part of the in-flight service. Meal selection and availability may vary depending on the travel class, route, and flight duration.

Children and Infant Services of Qantas Airways

• Infant Meals and Amenities
  • Infant meals are not provided on Qantas flights, but parents can bring their own food and drinks for their child.
  • Changing tables are available in some aircraft toilets, and cabin crew can provide assistance with warming baby bottles.
• Booking Infants Online
  • When booking online, infants traveling on an adult's lap do not need their own booking, but their details should be included in the adult's booking.
• Infant Fares
  • Infants under two years old travel free of charge on domestic flights within Australia, but a ticket fee may apply for international flights, which is typically a percentage of the adult fare.

Services for Disabled Passengers of Qantas Airways

Here is a list of services for disabled passengers provided by Qantas Airways:

• Assistance for passengers with reduced mobility
• Support for passengers with non-visible disabilities
• Flying with medical aids and necessary medication
• Assistance for passengers with hidden disabilities
• Accommodation for service dogs
• Traveling with a carer or companion
• Advance notification of accessibility requirements for tailored assistance
• Ensuring passenger safety and comfort throughout the journey

Pet Services of Qantas Airways

• Pet Travel: Qantas allows passengers to transport pets as cargo or as accompanied baggage on certain flights. However, this service is subject to specific regulations and requirements.
• Pet Booking: Passengers must make arrangements for pet travel in advance, as space for pet transportation can be limited and subject to availability.
• Pet Documentation: Pets traveling on Qantas flights must meet specific documentation requirements, including health certificates and import permits for international travel.
• Pet Comfort and Safety: Qantas takes measures to ensure the comfort and safety of pets during travel, including climate-controlled cargo holds and appropriate handling procedures.
• Pet Restrictions: Certain breeds of pets may be subject to restrictions or special considerations, and there may be limitations on pet travel during extreme weather conditions or peak travel periods.

Layover Services of Qantas Airways

When flying with Qantas or any of its airline partners, your flight ticket can include a stopover on any route to your final destination at no extra cost.

Is Qantas Airways Part of Any Fly Program?

Qantas Airways is a member of the Qantas Frequent Flyer program, which allows members to earn points through various activities such as shopping, dining, and using affiliated credit cards.

How Can You Earn Points on Qantas Airways?

• Fly with Qantas, Jetstar, and Qantas' oneworld alliance partner airlines
  • You can earn Qantas Points and Status Credits on eligible flights with Qantas, Jetstar, and over 50 oneworld member and partner airlines.
  • The number of points and status credits earned depends on the fare class, route, and airline.
• Earn more points with higher fare classes
  • Earning rates are higher for more flexible and premium fare classes, such as Flexible Economy, Premium Economy, Business, and First Class.
• Take advantage of Qantas Frequent Flyer membership tiers
  • As you move up the Qantas Frequent Flyer membership tiers (Silver, Gold, Platinum, Platinum One), you can earn more Qantas Points through a Status Bonus.

How to Use Your Points with Qantas Airways?

Here is the information on how to use your points with Qantas Airways:

• Flight Redemption: Redeem your Qantas Points for award flights in various classes on Qantas, Jetstar, and partner airlines.
• Upgrade Awards: Use your Qantas Points to upgrade to a higher class on eligible Qantas flights.
• Redeem for Partner Rewards: Exchange your Qantas Points for rewards with partner airlines, hotels, car rentals, and more through the Qantas Frequent Flyer program.
• Pay for Taxes and Fees: Offset or pay for taxes, fees, and surcharges with your Qantas Points when booking award flights.
• Non-Flight Redemption: Redeem your Qantas Points for hotel stays, car rentals, merchandise, gift cards, and experiences.
• Transfer Points: Transfer your Qantas Points to other members or loyalty programs for added flexibility.

How to Access Private Lounge of Qantas Airways?

Access to lounges is based on the class of travel, your Qantas Frequent Flyer membership tier, or your Qantas Club, Oneworld or Emirates membership status. You can also use a Complimentary Lounge Invitation, purchase a single-visit Qantas Lounge Pass if available or join the Qantas Club.

Can Choose Your Seat with Qantas Airways?

Yes, you can select your seat on Qantas operated flights when making your booking, or any time before you fly. 

Is Wi-Fi Available on Qantas Airways Flights?

Wi-Fi is available on all Qantas Australian domestic and selected international flights operated by A330-200D and B737-800 aircraft, and coverage may be limited on some routes. Wi-Fi is available on QantasLink flights operated by A220-300 aircraft.